Shipping

Standard Products: Team Wooden Twist is dedicated to dispatching your products within the 1 to 2 days of the timeline for small products & 5 to 10 days for big furniture.

The timeline varies according to the products, If the product is available in the inventory, it may get dispatched earlier to the given time line.

Custom Made Products: In case of tailor made products, it may extend the given time line as the products are manufactured from the scratch.

However, in case of exceptional situations like transport strike, riots, natural calamities (like rains, flood, earthquakes, etc.), it might happen that the Est delivery time may exceed than the promised timeline. In such situations; you will be given updates about your products, and Wooden Twist will be responsible to keep your products on priority and deliver at earliest as possible. We humbly request your cooperation in above exceptional situations, as your support is essential to ensure that we continue to keep serving you with high quality furniture.

Actual delivery time may vary according to your shipping location.

This delivery time is not applicable for some specific pin codes.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

We use all major carriers, and local courier partners. Our shipping partners are Fedex, Bluedart, Delhivery, DTDC, Safexpress & Gati.

Product

The Installation is depended upon the structure and built of the product; however, any of the followings could match your purchase.

No Assembly Required These furniture products are built for a ready to use & fit situation post the arrival.

DIY Our furniture experts design the structure to help you assemble by self via introducing a very easy knock in & out mechanism. You are additionally provided with a free installation guide.

Our product comes with a 1-year warranty which covers manufacturing defects, inherent termite and borer issues.

This Limited Warranty Does Not Apply To:

Small cuts, scratches or damage during the cleaning process

Damaged caused by the incorrect installation of a product

Cracks during the random displacement

Product kept in contact to direct sunlight and water, resulting in decaying of wood

1 - With time solid woods are encountered by minor cracks, called as checks, which are not included in faults and warranty as these checks do not hamper the life of a product.

2 - As per the industry standards, unevenness up to 5 mm can happen because of the difference in surfaces and floor levels. In that case, there is not a warranty.

3 - There is no warranty on upholstery/ coverings/ cushion covers.

The base composition of the furniture product is made using solid wood. On the other hand, certain specific furniture’s back panel structures or drawers back panels are composed of secondary components such as MDF, Ply, Veneer or partial board that is better suited. Check product description for details about product material.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

We ensure to deliver the perfect furniture as you see & order. There might be possibilities you shall experience a slight variation in fabric color and wood finish, considering the displayed resolution can create a minor difference in the physical product. The different display resolution could account as a cause of the difference in the product.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

Bulk Orders

Yes, we offer bulk order discounts kindly contact us at help@woodentwist.com for bulk orders.

Customer support

+91-8800885674 Mon to Sat(10AM - 6PM)

Send a message

help@woodentwist.com