To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

 

What items are returnable?

You can return your items within 7 days of receipt of your shipment.

  • They must be in original condition
  • In the original packaging

Big Furniture Products are non-returnable & covered only under 7 days replacement policy

Are there any charges for return?

  • There are no charges for return. We will arrange reverse pickup from your location.
  • In case return pickup is not available at given pincode, customer has to self return the product and we will refund the courier charges max 20% of order amount.

 

How soon will I get my refund?

  • Post receiving the products back to the warehouse, a refund shall be initiated within 2-3 days
  • For prepaid orders refund is processed to original mode of payment and will reflect in your account in 6 to 7 days.
  • For COD orders refund is processed in Wooden Twist wallet within 48 hours.
  • For Fast Refunds you can select credit( Wooden Twist Wallet) option.

Sell With Us

Sell on our platform to grow your business. Ease of doing business to large customer base.

Satisfied or Refunded

We provide best in Industry 7 Day's Return Policy

Top-notch support

Feel free to contact us for any query at help@woodentwist.com or +91 8800885674 (Mon-Sat 10AM to 6PM)

Buy in Bulk

For all the interiors from corporate offices to hotel industry and leading restaurant chains. Special discount offers are applicable on bulk orders.