Choose the right rug size
buy rugs online
buy rugs online
buy rugs online
Warranty
Rugs products come with a seller warranty of up to 24 months against manufacturing defects depending upon the construction (weaving) of the rug as below - 
Hand Knotted, Tibetan, Patchwork - 24 Months
Hand Tufted, Handloom, Flat weave, Shags, Hand-woven - 6 Months
Defects outside product warranty entitlement
  • Shedding, which can be reduced by vacuuming the rug at low power mode at least once a week
  • Occasional sprouting pulls or loss of single tufts of fiber
  • Color and texture changes due to the use of natural fibers and dyes or prolonged exposure to sunlight, humidity, heat, or certain atmospheric gases
  • Rolling marks can disappear with routine vacuuming
  • Matting and crushing in rugs, which can be minimized by proper maintenance of the rug
  • Rugs recently removed from a bag may have odor which can dissipate by placing the rug (back side up) in direct sunlight for 24 hours

 

RUG MATERIAL GUIDE

buy rugs online

 how to buy rugs online

RUG CARE

UNPACKING:

  • As rugs are shipped in a sealed bag, odors from dyes and fibers can accumulate over time. Unroll your rug and allow it to air out.
  • Lay flat or rolling the rug with the pile facing outwards and the wrinkles will disappear in a few days

CLEANING:

  • Regular vacuuming is recommended, especially for rugs prone to shredding.
  • Don’t rub stains as it can cause them to become set in the fiber, rather blot them with an undyed clean cloth by pressing firmly to absorb as much as possible.
  • Professional rug cleaning is recommended.

STORAGE:

  • Place in dry, well-ventilated area.
  • Never fold the rug, store your rug by rolling its front side out and wrap in a cloth for protection.
  • Rotating the rug will extend the life of the rug.

RUG PAD/ RUG PROTECTOR:

  • Use rug protectors under the legs of heavy furniture to avoid flattening rug piles.
  • Use rug pad beneath your area rug. It offers a shielding wall between the rug and the floor beneath.